hd777's Privacy Policy
Your personal information is extremely important to us. hd777 keeps every piece of your data secure through SSL encryption and strict security processes.
This Privacy Policy ("Policy") clarifies matters relating to the collection, use, storage, and protection of personal information between the hd777 platform ("we", "our") and its users ("you", "your"). By using the hd777 website or services, you accept all terms of this Policy.
We believe that transparency around information is the foundation of trust. That is why in this Policy we have explained clearly and simply what information is collected, how it is used, and what your rights are. If this Policy changes, we will publish a notice on the platform.
1 Information We Collect
hd777 collects only the information necessary to provide its services. The different types of information are described below.
Registration Information
Information you provide when creating an account:
Financial Information
Information required to process deposits and withdrawals:
Usage Information
Information collected automatically while you use the platform:
Communication Information
Information provided when contacting our support team:
2 How Information Is Used
hd777 uses your personal information only for the purposes listed below. Information is not used for any additional or unrelated purpose.
2.1 Account Management and Verification
Information is used to register your account, verify your identity, and confirm your age. hd777 is for users aged 21 and above only, so age verification is a mandatory process.
2.2 Financial Transaction Processing
Financial information is used to complete deposits and withdrawals via bKash, Nagad, Rocket, or bank transfer. Necessary verification processes are followed to prevent fraud and ensure transaction security.
2.3 Customer Service and Support
Communication information is used to deliver assistance provided through 24/7 live chat and email. Previous records may be needed to resolve your enquiry quickly and accurately.
2.4 Platform Improvement and Personalisation
Usage information is analysed to improve your gaming experience and to display content and offers tailored to your preferences.
2.5 Security and Fraud Prevention
IP information and device identifiers are used to maintain platform security, detect suspicious activity, and prevent multiple accounts.
3 Sharing Information with Third Parties
hd777 never sells your personal information or transfers it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
- Payment Processors: Necessary information is shared with bKash, Nagad, Rocket, and banking institutions to complete financial transactions. These third parties follow their own privacy policies.
- Technology Service Providers: Information is shared on a contractual basis with cloud server, data analytics, and cybersecurity services used to operate the platform.
- Legal Obligations: Relevant information may be provided in response to a court order or a lawful request from a government authority.
- Fraud Prevention: In cases of cooperation with relevant authorities to prevent serious fraud or illegal activity.
Outside the circumstances listed above, your information is not shared with any third party without your consent.
4 Cookies and Tracking Technologies
The hd777 website uses cookies and similar tracking technologies to improve the user experience. Cookies are small text files stored in your browser.
Cookies we use:
You can disable cookies from your browser settings. However, this may limit the functionality of some services.
5 Data Security and Protection
hd777 gives the highest priority to the security of your information. We apply industry-standard security technologies:
Please note that it is not entirely possible to guarantee 100% security on the internet. Therefore, keep your account password confidential and do not share it with anyone you do not know.
6 Data Retention Period
hd777 retains your information for as long as necessary to provide the service. Specifically:
- Active Account Data: Complete information is retained for as long as the account remains active.
- Closed Account Data: Relevant information may be retained for a set period after account closure for the purpose of legal obligations and fraud prevention.
- Financial Transaction Records: Transaction records may need to be retained for an extended period in accordance with financial regulatory requirements.
- Log Data: Server logs are generally retained for a short period and deleted regularly.
Once the necessary period has passed, personal information is securely deleted or anonymised.
7 Your Rights and Controls
As a user of hd777, you have the following rights regarding your own information:
Right to Access
The right to request details of what information we hold about you.
Right to Rectification
The right to request correction or updating of inaccurate or outdated information.
Right to Erasure
The right to request deletion of your information in certain circumstances (subject to legal obligations).
Right to Object
The right to object to the use of your information for specific purposes.
To exercise these rights, email us at [email protected] or contact us via 24/7 live chat. We will respond in a timely manner after verification and processing.
8 Protection of Minors
hd777 is a responsible platform. This service is for users aged 21 and above only. We do not knowingly collect or store information from anyone under the age of 21.
Age is verified at the time of registration. If information from a minor inadvertently enters our system, the relevant account will be closed and the information deleted as soon as we become aware of it.
If you believe a minor is using this platform, please notify us immediately at [email protected].
9 Policy Changes and Updates
hd777 reserves the right to amend or update this Privacy Policy from time to time. If changes are made:
- The updated date on this page will be changed.
- A notice will be published on the platform for significant changes.
- Continued use of the platform after changes will be considered acceptance of the new policy.
If there are any significant changes to the Policy, we will endeavour to notify you at your registered email address. However, you are advised to check this page regularly for your own benefit.
10 Contact Us
If you have any questions, comments, or requests regarding this Privacy Policy, please contact us. hd777's dedicated support team is always ready to assist in both Bengali and English.
Identity verification may be required for data-related requests, which is done solely to protect your information.
Want to know more?
Read the complete terms and conditions of our platform or learn about our responsible gaming policy.